New solutions have to be universal and scalable first of all. Some of those restaurants might not have any automation, no digital menus, no POS, no food ordering form on their website, and so on. There are a lot of issues that come with integrating different restaurants into one system. Waiting for a table to become available or ordering food on the phone is not a situation modern people want to experience. In the long run, every restaurant should be included in some kind of automated booking and delivery service. Gamification and bonus features (for example, a system with achievements, challenges, and tournaments where users earn in-app currency that goes towards goods and services)Įven though there are many apps out there, a lot are ill-equipped and there are still plenty of blind spots in the industry that are waiting for innovative solutions.Third-party integrations (like integration with health and fitness-tracking apps).Detailed filtering and search functionality.Customisable menu to add or exclude ingredients.Personalisation (for example, dish or restaurant suggestions for vegans, cereal or lactose-intolerant people).Push notifications (for special offers and updates on the order status).AI-powered instruments (for example, startup ConverseNow offer Al ordering assistants to take orders via phone, chat, drive-thru and self-service kiosks).Payments (both the order payments and tips).Filters (by ingredients, price, discounts, popularity, and similar).Customisable digital menu (photos, video, list of ingredients).There's no universal cheatsheet for entrepreneurs, however, we can make a list of the main expectations your potential customers have at the end of 2021: Depending on your project, you'll need to include various features in your restaurant app development plan. Today, consumers expect a lot from on-demand services, and restaurant apps are no exception.
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